UPETTO / Contact Us
Contact Us
Here to help.
We're here to make your experience with UPETTO as smooth and enjoyable as possible. If you have any questions about our products, orders, shipping, returns, or payments, please don't hesitate to get in touch. Our team will do our best to help you as soon as possible.
The Company Behind UPETTO
Business Information
UPETTO is owned and operated by Shenzhen Qianyuansheng Trading Co., Ltd. The company is responsible for the products offered through upetto.com, including product sales, order processing, customer support, returns, refunds, and other transactions associated with the website.
Business Information
What Can We Help With?
Here are some common topics our customers contact us about.
Questions about our products, materials or usage.
Check your order or request an update.
Shipping times and tracking information.
Report an item issue.
Start a return or ask about a refund.
Questions about payment methods or charges.
Update or modify an eligible order.
Questions about your personal data.
Need Help With an Existing Order?
To help us assist you more quickly, please include the following information in your message.
Your order number, if available.
The email address you used at checkout.
A brief description of your question or request.
Customer Care
Still have questions? Our customer support team is here for you.
Monday–Saturday,
9:00 AM–6:00 PM EST.
1–2 business days.
